Roland and Pauline Hodgson and their daughter Georgina spent £300 during one trip to Tesco. This included a meal worth £20 at the store restaurant.
Model customers, you would think.
How did Tesco reward them? Extra Clubcard points? A handshake from the store manager? The gift of a Lady Shirley Porter memorial keyfob?
Oh no, Tesco sent them a snotty letter telling them they took too long!