In 24 years of living in the Newbury district I have never had occasion to visit the main council offices as a "punter". This morning came the first occasion as I had to enquire about a council tax matter.
Consider my surprise when I was greeted by the Chief Executive of West Berkshire Council, Mr Nick Carter, who was seated at the receptionist desk, acting as receptionist, and who handed me my "cheese counter" numerical ticket and invited me to take a seat.
If I knew this was the sort of red carpet treatment that enquirers to the council offices get, I would have gone down there earlier in my 24 years here!
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